Thank you for shopping with Catholic Bros! We strive to provide you with the best possible shopping experience. Below is an overview of our shipping process and policies.
Processing Time
- All orders are processed within 2-3 business days after they are placed. Business days are Monday through Friday, excluding weekends and holidays.
- You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Rates & Delivery Times
We offer economy shipping for both domestic and international orders. Shipping times vary based on your location.
- Domestic Shipping (within United States):
- Estimated delivery time: 5-7 business days.
- International Shipping (to all other countries):
- Estimated delivery time: 10-20 business days.
- Please note that international shipments may be subject to customs delays, and we are not responsible for any additional customs fees or taxes that may apply upon arrival.
Shipping Carriers
We use a variety of trusted carriers to fulfill our orders, including [list any specific carriers you use, e.g., USPS, FedEx, DHL, etc.]. Your order will be shipped with the carrier that best suits your location and delivery timeframe.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment. If you experience any issues with delivery or tracking, please contact us immediately, and we will do our best to resolve the situation.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase. We cannot be held responsible for orders that are undeliverable due to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, you will be responsible for the shipping costs to re-ship the item.
Lost or Damaged Items
We take great care in packing and shipping your orders. However, in the rare event that your order is lost or damaged during transit, please contact us at [email protected] as soon as possible. We will work with you and the shipping carrier to resolve the issue.
Returns
For information on returns and exchanges, please refer to our Returns Policy.